Adapting Corporate Social Responsibility in Times of Crisis: Analyzing Indian Companies' Contributions to Sustainable Development Goals During the COVID-19 Pandemic

Authors

DOI:

https://doi.org/10.37497/2965-7393.SDGs-Countries.v5.n00.23

Keywords:

Corporate Social Responsibility (CSR), Sustainable Development Goals (SDGs), COVID-19 Pandemic, Indian Companies, Crisis Management

Abstract

Objective: This study  examines the adaptation of corporate social responsibility (CSR) practices by Indian companies during the COVID-19 pandemic, with a focus on sustainable development goals (SDGs).

Method: The research method involved an analysis of CSR activities of nine Indian companies, both in the public and private sectors, during the pandemic period.

Results: The study revealed significant contributions by these companies to the Pradhan Mantri Relief Fund and other CSR activities, noting a higher spending trend in private companies compared to public ones.

Conclusions: Concluded that mandatory CSR activities for all profitable companies could create a more effective and unified approach to managing crises like the COVID-19 pandemic.

Practical Implications: This research suggests that enforcing CSR contributions can bolster a collective corporate response in critical situations, potentially leading to more impactful and coordinated efforts in achieving sustainable development goals during crises.

Author Biographies

Geetika Madaan, Chandigarh University: Mohali

University Centre for research and development. Chandigarh University

Maninder Kaur, Guru Gobind Singh College for Women: Chandigarh, Chandigarh

Guru Gobind Singh College for Women: Chandigarh, Chandigarh

Kavitha R. Gowda, CHRIST (Deemed to be University)

Assistant Professor

School of Business and Management

CHRIST (Deemed to be University)

References

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Y. Mao, J. He, A. M. Morrison, and J. Andres Coca-Stefaniak, “Effects of tourism CSR on employee psychological capital in the COVID-19 crisis: from the perspective of conservation of resources theory,” Curr. Issues Tour., vol. 24, no. 19, pp. 2716–2734, 2021.doi: 10.1080/13683500.2020.1770706

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H. Tigari, “Role of Reliance Industries Limited towards Corporate Social Responsibility,” Int. J. Res. Manag. Economics Commerce, vol. 07, no. 11, pp. 48–51, 2021.

P. Suryavanshi, “A Study on Impact of Covid-19 on CSR Activities,” vol. 8, no. 6, pp. 87–92,2020. Doi: 10.2139/ssrn.3647377

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R. Van Tulder, S. B. Rodrigues, H. Mirza, and K. Sexsmith, “The UN’s Sustainable Development Goals: Can multinational enterprises lead the Decade of Action?,” Journal of International. Business. Policy, vol. 4, no. 1, pp. 1–21, 2021. doi:10.1057/s42214-020-00095-1

J. A. van Zanten and R. van Tulder, “Multinational enterprises and the Sustainable Development Goals: An institutional approach to corporate engagement,” Journal of International. Business. Policy, vol. 1, no. 3–4, pp. 208–233, 2018. doi: 10.1057/s42214-018-0008-x

Y. Bin Li, G. Q. Zhang, T. J. Wu, and C. L. Peng, “Employee’s corporate social responsibility perception and sustained innovative behavior: Based on the psychological identity of employees,” Sustainbility., vol. 12, no. 20, pp. 1–15, 2020. doi:10.3390/su12208604

J. Tang, T. Sipilainen, and G. Fu, “How could cooperatives successfully develop their social responsibility: The perspective of life cycle,” Sustainbility., vol. 12, no. 21, pp. 1–17, 2020.doi: 10.3390/su12219282

H. Jun and M. Kim, “From stakeholder communication to engagement for the sustainable development goals (Sdgs): A case study of lg electronics,” Sustainbility., vol. 13, no. 15, 2021.doi: 10.3390/su13158624

M. K. Ganeshan and C. Vethirajan, “the Role of Indian Companies Towards Csr During Covid - 19 Pandemic,” in Revisiting CSR in the Post COVID Era-Statutory Guidelines and Societal Concerns, 2020, no. October, pp. 3–11. ISBN: 978-93-90082-70-4

IICA, “Business Response To COVID-19 Through CSR,” 2020.

OECD, “Youth and COVID-19. Responde, recovery and resilience,” 2020.

J. P. Ansah et al., “The effectiveness of public health interventions against COVID-19: Lessons from the Singapore experience,” PLoS One, vol. 16, no. 3 March, pp. 1–16, 2021. doi: 10.1371/journal.pone.0248742

N. Aydee and A. Kumar, “How Csr Practices Changed During Covid-19: Triple Bottom Line To Double Bottom Line,” in ISBN: 979-8-579-38928-2, 2021, pp. 140–145.

X. Teng, Y. M. Teng, K. S. Wu, and B. G. Chang, “Corporate Social Responsibility in Public Health During the COVID-19 Pandemic: Quarantine Hotel in China,” Front. Public Heal., vol. 9, no. February, pp. 1–4, 2021. doi:10.3389/fpubh.2021.620930

National Centre for Disease Control; Directorate General of Health Services, “National Guidelines for Infection Prevention in Health and Control in healthcare Facilities,” MoHFW, Gov. India, no. January, pp. 1–264, 2020.

S. S. Bhattacharyya and S. Verma, “The intellectual contours of corporate social responsibility literature: Co-citation analysis study,” International Journal of Sociology and Social Policy, vol. 40, no. 11–12, pp. 1551–1583, 2020. doi:10.1108/IJSSP-12-2019-0263

Y. Kowszyk and F. Vanclay, “The possibilities and limitations regarding the use of impact evaluation in corporate social responsibility programs in Latin America,” Corporate Governance, vol. 21, no. 2, pp. 279–293, 2021. 10.1108/CG-01-2020-0038

L. L. Butkovic, D. Tomsic, and S. Kaselj, “Collaborative Strategic View in Corporate Social Responsibility - Construction Industry Case,” Bus. Syst. Res., vol. 12, no. 1, pp. 144–163, 2021. 10.2478/bsrj-2021-0010

W. M. Hur, T. W. Moon, and H. Kim, “When and how does customer engagement in CSR initiatives lead to greater CSR participation? The role of CSR credibility and customer–company identification,” Corporate Social Responsibility and Environmental Management, vol. 27, no. 4, pp. 1878–1891, 2020. doi:10.1002/csr.1933

P. Fahad and S. A. Busru, “CSR disclosure and firm performance: evidence from an emerging market,” Corporate Governance, vol. 21, no. 4, pp. 553–568, 2020. 10.1108/CG-05-2020-0201

R. Ahmad, S. Ahmad, T. Islam, and A. Kaleem, “The nexus of corporate social responsibility (CSR), affective commitment and organisational citizenship behaviour in academia: A model of trust,” Empl. Relations, vol. 42, no. 1, pp. 232–247, 2020. doi:10.1108/ER-04-2018-0105

P. Gaudencio, A. Coelho, and N. Ribeiro, “The role of trust in corporate social responsibility and worker relationships,” J. Manag. Dev., vol. 36, no. 4, pp. 478–492, 2017.

M. Munasinghe, “COVID-19 and sustainable development Mohan Munasinghe,” International Journal of Sustainable Development., vol. 23, no. 1, pp. 1–24, 2020. Doi:10.1504/IJSD.2020.112182

H. K. Kim and S. U. Yang, “Cognitive processing of crisis communication: Effects of CSR and crisis response strategies on stakeholder perceptions of a racial crisis dynamics,” Public Relations. Journal., vol. 3, no. 1, pp. 1–39, 2009.

J. M. Fegert, B. Vitiello, P. L. Plener, and V. Clemens, “Challenges and burden of the Coronavirus 2019 (COVID-19) pandemic for child and adolescent mental health: A narrative review to highlight clinical and research needs in the acute phase and the long return to normality,” Child and Adolescent Psychiatry and Mental Health, vol. 14, no. 1, pp. 1–11, 2020. doi:10.1186/s13034-020-00329-3

A. Salamzadeh, Z. Arasti, and G. M. Elyasi, “Creation of ICT-Based Social Start-Ups in Iran: A Multiple Case Study,” J. Enterprising Cult., vol. 25, no. 01, pp. 97–122, 2017. doi:10.1142/s0218495817500042

H. A. Antwi, “Beyond COVID-19 Pandemic: A Systematic Review of the Role of Global Health in the Evolution and Practice of Corporate Social Responsibility,” Research. Square., vol. 4, no. 1, pp. 1–29, 2020. doi:10.21203/rs.3.rs-40212/v1

H. He and L. Harris, “Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID- 19 . The COVID-19 resource centre is hosted on Elsevier Connect , the company ’ s public news and information,” J. Bus. Res., vol. 116, no. January, pp. 176–182, 2020.doi: 10.1016/j.jbusres.2020.05.030

L. T. Christensen, M. Morsing, and O. Thyssen, “Timely hypocrisy? Hypocrisy temporalities in CSR communication,” Journal of Business Research, vol. 114, no. July, pp. 327–335, 2020.doi: 10.1016/j.jbusres.2019.07.020

N. Nubari and S. Pegg, “Socially distanced school-based nutrition program under COVID 19 in the rural Niger Delta,” Extr. Ind. Soc. J., vol. 4, no. 1, pp. 576–579, 2020.doi:10.1016/j.exis.2020.04.007

R. Pillay and C. B. Scheepers, “Nestle South Africa: leading multi-stakeholder partnership response in the COVID-19 context,” Emerald Emerg. Mark. Case Stud., vol. 10, no. 3, pp. 1–18, 2020.

H. Aguinis, I. Villamor, and K. P. Gabriel, “Understanding employee responses to COVID-19: a behavioral corporate social responsibility perspective,” Manag. Res., vol. 18, no. 4, pp. 421–438, 2020. doi:10.1108/MRJIAM-06-2020-1053

Y. Mao, J. He, A. M. Morrison, and J. Andres Coca-Stefaniak, “Effects of tourism CSR on employee psychological capital in the COVID-19 crisis: from the perspective of conservation of resources theory,” Curr. Issues Tour., vol. 24, no. 19, pp. 2716–2734, 2021.doi: 10.1080/13683500.2020.1770706

N. Raimo, A. Rella, F. Vitolla, M. I. Sanchez-Vicente, and I. M. Garcia-Sanchez, “Corporate social responsibility in the covid-19 pandemic period: A traditional way to address new social issues,” Sustainbility., vol. 13, no. 12, pp. 1–16, 2021.doi: 10.3390/su13126561

H. Bapuji, C. Patel, G. Ertug, and D. G. Allen, “Corona Crisis and Inequality: Why Management Research Needs a Societal Turn,” Journal of Management., vol. 46, no. 7, pp. 1205–1222, 2020.Doi: 10.1177/0149206320925881

S. Mahindrakar, “Research Article Csr In Indian Industry Covid-19 Impact & Way Forward,” Int. J. Int. J. Curr. Res., vol. 13, no. 1, pp. 15547–15550, 2021. Doi:10.24941/ijcr.40535.01.2021

N. Mitra, “Impact of strategic management, corporate social responsibility on firm performance in the post mandate period: evidence from India,” International Journal of Corporate Social Responsibility, vol. 6, no. 1, 2021. doi.org/10.1186/s40991-020-00052-4

N. K. Upadhyay, “An Analysis Of Corporate Social Responsibility In India With Special Reference To Covid-19 Situation Introduction A Very simple understanding of the word ,” Rev. do Curso Direito da Univ. Candido Mendes, no. June, 2021.

A. Perez et al., “On the Implementation of Sustainable Development Goals,” BMC Public Health, vol. 5, no. 1, pp. 1–8, 2017.

M. K. Dwivedi and V. Kumar, “Impact of Lockdown and CSR Activities undertaken by the Corporates during COVID-19 in India,” International Journal of Indian Culture Business Management, vol. 1, no. 1, pp. 1, 2020. Doi:10.1504/ijicbm.2020.10035635

H. A. Antwi, L. Zhou, X. Xu, and T. Mustafa, “Beyond COVID-19 pandemic: An integrative review of global health crisis influencing the evolution and practice of corporate social responsibility,” Healthcare., vol. 9, no. 4, pp. 2-37, 2021. Doi:10.3390/healthcare9040453

K. Sharma, “Corporate Social Responsibility- An Undeniable Helper amidst the Covid-19 Pandemic,” International Journal of Law Management. Humanities., vol. 3, no. 4, pp. 29–46, 2020.

P. B. Patil and P. P. C. Ramgouda, “Corporate Social Responsibility- A Comparative Study of CSR Initiatives of HUL and ITC Ltd . in India,” ijariie, no. 5, pp. 181–191, 2021.Doi: 10.5296/ver.v10i2.11056

S. Marom and R. N. Lussier, “Corporate Social Responsibility during the Coronavirus Pandemic: An Interim Overview,” Bus. Econ. Res., vol. 10, no. 2, p. 250, 2020. 10.5296/ber.v10i2.17046

K. Poornima and U. Shobha, “CSR Activities of Indian Firms for Social Upliftment : Opportunities and Challenges Post Covid-19 Pandemic,” Palarch’s J. Archaeol. Egypt/Egyptology, vol. 18, no. 9, pp. 387–392, 2021.

H. Tigari, “Role of Reliance Industries Limited towards Corporate Social Responsibility,” Int. J. Res. Manag. Economics Commerce, vol. 07, no. 11, pp. 48–51, 2021.

P. Suryavanshi, “A Study on Impact of Covid-19 on CSR Activities,” vol. 8, no. 6, pp. 87–92,2020. Doi: 10.2139/ssrn.3647377

S. Mukherjee and S. S. Gangopadhyay, “Response To Covid -19,” 2020.

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2023-11-14

How to Cite

Madaan, G., Kaur, M., & Gowda, K. R. (2023). Adapting Corporate Social Responsibility in Times of Crisis: Analyzing Indian Companies’ Contributions to Sustainable Development Goals During the COVID-19 Pandemic. Review of Sdgs in Emerging Countries, 5(00), e23. https://doi.org/10.37497/2965-7393.SDGs-Countries.v5.n00.23

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Scientific papers